Support and Sales Assistant

Smart Assistant that attends, responds, and sells for your business

MireIA turns your website and digital channels into an active point of service: it answers with your business information, guides the customer, and captures opportunities without making up data.

Problem

Customers leave when no one responds on time

Between WhatsApp, calls, social media, and forms, many questions arrive when your team is busy or after hours. If the response is delayed, the customer compares options and the opportunity cools down.

  • Repeated questions about hours, services, prices, or location.
  • Messages after hours that do not receive immediate follow-up.
  • Leads without enough data for sales to act quickly.
  • Risk of inconsistent answers when different team members reply differently.

How MireIA helps

MireIA responds with context and knows when to ask for human help

The assistant uses your configured business information to guide the customer, detect intent, ask useful questions, and escalate when the conversation needs human judgment.

  • Answers frequently asked questions with information approved by your business.
  • Captures name, phone number, needs, and services of interest when applicable.
  • Keeps conversations short, natural, and focused on the next step.
  • Avoids promising unconfigured details and redirects to your team when appropriate.

How it looks in operation

Two spaces to display functionality

MireIA AI assistant answering frequently asked questions for a business

Immediate attention with business information

Configure services, hours, policies, location, and FAQs so that MireIA responds consistently without relying on an available person.

Reference panel to review conversations and opportunities captured by MireIA

Conversations with follow-up that end in action

The assistant doesn't just answer: it guides towards an appointment, a request, a qualified lead, or a conversation with your sales team. It's like having your own ChatGPT for your business!

Use cases

Concrete actions for your business

Answer doubts about services, hours, location, and contact methods.

Capture prospect data when the customer shows purchase intent.

Guide new users towards the correct service.

Escalate conversations to a person when the customer requests it or the case requires it.

Maintain basic attention available outside business hours.

Frequently asked questions

What you should know before activating it

Does the assistant invent answers if it doesn't know something?

No. MireIA is designed to answer with configured information and escalate or ask for more details when it cannot continue safely.

Can it capture leads automatically?

Yes. It can request details such as name, phone number, service of interest, and context of the request when it detects an opportunity.

Can it speak in my business's tone?

Yes. The tone, language, and conversation rules can be adapted to align with your brand.

Does it replace my customer service team?

No. It helps resolve repetitive questions and prepare opportunities so your team can dedicate more time to important cases.

Next step

Try this feature in a guided demo

See how MireIA can handle, organize, and convert real conversations for your business.

Create free demo