Problem
Clinics lose patients when responses are delayed
Between calls, WhatsApp, social networks, and front desk, many requests remain without an immediate response. The patient wants to know hours, services, requirements, approximate costs, or availability before deciding to schedule.
- Repeated questions about hours, services, location, and appointment preparation.
- Patients writing after hours and ending up looking for another option.
- Front desk saturated with messages that could be resolved automatically.
- Mixed requests: routine appointments, general doubts, and cases requiring human follow-up.